Refund Policy

Policy Overview

At TV Activate-Pro, customer satisfaction is important to us. We strive to deliver high-quality services, but refunds are subject to certain conditions outlined below.

Refund Eligibility

You may be eligible for a refund in the following situations:

• Service was not delivered as promised
• Incorrect service was provided
• Duplicate payment was made
• Service request was cancelled before execution

All refund requests are reviewed on a case-by-case basis.

Non-Refundable Cases

Refunds will not be issued under the following conditions:

• Service has already been successfully completed
• Customer changes mind after service delivery
• Incorrect information provided by the customer
• Delays caused by external factors beyond our control

Cancellation Policy

Customers may cancel their service request before the service is initiated. Once the service process has started, cancellation may not be possible or may incur partial charges.

Refund Process

To request a refund, please follow these steps:

• Contact our support team with your order details
• Provide a valid reason for the refund request
• Allow our team to review and verify the request

Approved refunds will be processed within 5–7 business days.

Refund Method

Refunds will be issued using the original payment method. In some cases, alternative methods may be used depending on payment provider limitations.

Processing Time

While we aim to process refunds quickly, it may take additional time depending on your bank or payment provider. Please allow extra time for the amount to reflect in your account.

Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page to keep you informed.

Contact Us

If you have any questions about refunds or cancellations, please contact us through the details available on our website.